Call Recording

Every Call Recorded Automatically for Quality and Training

Never lose an important conversation again. Kesher Calls automatically records every call handled by our dispatch team so you can review, train, and improve with confidence.

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How It Works

Maximize Time and Resources with Kesher Calls Call Recording

Getting your calls recorded and accessible is effortless. Here's how our automatic recording system works.

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01

Activate Recording on Your Account

Enable call recording in your Kesher Calls dashboard with a single toggle. Set your preferences for which call types to record, how long to retain them, and who can access them.

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All Calls Are Saved Automatically

Every call answered by our dispatch team is recorded and stored securely in the cloud. No manual steps required — recordings happen automatically in the background without affecting call quality.

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Review Anytime from Your Dashboard

Access all your recordings from your Kesher Calls dashboard at any time. Search by date, caller, or dispatcher. Download recordings for training, quality review, or dispute resolution.

Team reviewing call recordings for training

Never Lose an Important Conversation Again

Call recordings are invaluable for quality assurance, staff training, dispute resolution, and compliance. With Kesher Calls, every customer interaction is preserved — so you can review how your business is being represented, identify training opportunities, and protect yourself in case of any dispute. All recordings are encrypted, securely stored, and available on demand through your dashboard.

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Start Recording Every Call With Kesher Calls

Protect your business, improve your team, and build better customer relationships. Automatic call recording is available on all Kesher Calls plans — activate it today.

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Call Recording Included 24/7 Live Answering SMS & Secure Call Forwarding FREE No Long-Term Contracts

Home Service Business Owners Share Their Kesher Calls Experience

"

We had a customer dispute about what was promised during a call. I pulled up the recording in seconds, resolved the issue, and the customer was impressed. Invaluable feature.

Brian T.
Brian T. Electrical Services
"

Using the recordings for training has made a measurable difference in how my team handles bookings. Conversion rates improved after we started reviewing real calls together.

AM
Ashley M. Window Cleaning
"

The dashboard makes it so easy to find any recording. I can filter by date, listen on the go, and share clips with my manager. It's a professional-grade tool at an affordable price.

NP
Nathan P. Chimney Services
FAQ

Frequently Asked Questions

Common questions about call recording with Kesher Calls.

Are customers notified that calls are being recorded?
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Yes. All calls that are recorded include a disclosure at the start of the call, informing both parties that the conversation may be recorded. This keeps your business compliant with applicable call recording consent laws.
How long are recordings stored?
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Recording retention periods depend on your plan. Standard plans include 90-day storage, with extended retention options available. You can download any recording at any time to store it permanently on your own devices.
Are call recordings secure?
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Absolutely. All recordings are encrypted at rest and in transit. Access is restricted to authorized account users only. We use industry-standard security protocols to ensure your recordings are protected at all times.
Can I share recordings with my team?
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Yes. You can grant team members access to recordings through your Kesher Calls dashboard. Set permissions by role — managers can review all calls while dispatch team may only see their own. Sharing for training and quality review is fully supported.
Does call recording affect call quality or performance?
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No. Recording happens entirely in the background on our infrastructure. There is no noticeable impact on call audio quality or connection performance. Your customers receive the same clear, professional experience regardless of whether a call is being recorded.

Ready to grow your business?

Join the home service pros who trust Kesher Calls to handle their calls 24/7. Get started in minutes — no long-term contracts.

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